Frequently asked questions

Perhaps you still have questions about the Fero Carriers. We have answered the most frequently asked questions below. Is the question you have not listed here? Then please contact us directly.

General

How many kilos can the carrier lift?

Transporting heavy materials is a lot easier with the Fero Carrier. Depending on which type you choose, you can transport heavier materials.

The Fero EPT-10 has a load capacity of 1,000 kg.

The Fero EPT-20 has a load capacity of 2,000 kg.

Is the carrier waterproof?

Yes, the carrier is designed to be used in the rain.

Is the carrier suitable for small spaces?

Yes, it certainly is! Both carriers have a compact width of just 780 mm. This ensures that they fit through almost any doorway and that they are very suitable for working in small spaces.

Extra options

Can I add extra options to my carrier?

Would you like to make your carrier even more efficient for specific applications? Then you can add one or more extra options. This is useful, for example, if you want to easily lift an object onto the carrier, if you don’t want to leave stripes on the surface or if you want to move pallets.

View all the extra options for the Fero EPT-10.

View all additional options for the Fero EPT-20.

Can I use multiple additional options on my carrier at the same time?

Yes, this is possible for various options. For a complete overview of the additional options, please refer to the table below.

FERO EPT-10Hydraulic craneTipping bucketTow hookElectric winchDrive-on platesSide panelsPallet corners24V plug
Hydraulic crane YESYESYESYESYESYESYES
Tipping bucketYES YES  YES YES
Tow hookYESYES YESYESYESYESYES
Electric winchYES YES YESYESYES1 of 2 SIMULT.
Drive-on platesYES YESYES YESYESYES
Side panelsYESYESYESYESYES  YES
Pallet cornersYES YESYESYES  YES
24V plugYESYESYES1 of 2 SIMULT.YESYESYES 
Checker plate platformYESYESYESYESYESYESYESYES

FERO EPT-20Hydraulic craneTipping bucketTow hookDrive-on platesSide panels48V plug
Hydraulic craneYESYESYESYESYES
Tipping bucketYESYESYESYES
Tow hookYESYESYESYESYES
Drive-on platesYESYESYESYES
Side panelsYESYESYESYESYES
48V plugYESYESYESYESYES
Can I add extra options later?

Yes, this is possible (with the exception of the electric winch and the power plug). Feel free to contact us to discuss the options!

What is the difference between black and non-marking tracks?

‘Normal’ black tracks can cause stripes on the surface. Non-marking caterpillars are designed to leave no marks on the surface.

Charging and battery

How do I charge my carrier?

All Fero carriers have a built-in battery charger and can be charged using the supplied CEE cable in any 230V power supply.

How do I charge the remote control of my carrier?

The carrier has a built-in charger that recharges the remote control batteries. Two batteries are included as standard, so you will never be stuck.

How long can I ride with the carrier before it needs recharging?

How long you can ride with the carrier depends on various aspects, such as the surface, the route and the load.

Service and support

What is the warranty on the carrier?

The carrier comes with a standard 1-year warranty. Are you curious to know what this warranty covers? Then please contact us.

My carrier is broken, what now?

OBecause we make the Fero carriers ourselves, we always have a large number of products in stock. If a part in stock breaks, we can send it to you within two working days. Please contact us if you would like to order a part.

Is there a problem with your carrier? Please contact us immediately and we will send one of our service engineers to you to repair the carrier.

Transport

How do I transport the carrier?

The compactness of the carriers means they almost always fit in a standard delivery van. Of course, the carrier can also be transported by trailer. If you do not have any road plates, you could consider purchasing some for the carrier.